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Session 5

Session 5

Customer first technology – New and innovative
business ideas
• Rethink everything – Disrupt your own business models and assumptions
• Do I know what my customers want? Customer experiences and expectations
• Challenges of retooling organizations and reskilling employees
• Building consumer trust, good governance and market reputation – Some age old advice for young
entrepreneurs
• CEO 4.0 – New leadership skills for digital businesses in capital markets

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